Last Updated: January 6, 2026
Please read these Yardzen Terms of Service (“Terms”) carefully. They include an arbitration agreement and other important legal terms affecting your rights. In short:
Most disputes must be resolved through binding, individual arbitration (see Section 24).
You waive your right to a jury trial and class actions.
Yardzen’s liability to you is limited.
1. Introduction
Yardzen, Inc. (“Yardzen”) provides:
Design Packages (see Section 5), and
A digital platform (the “Yardzen Platform”) that helps clients (“Clients”) connect with landscape and remodeling professionals (“Professionals”) to deliver services (“Professional Services”).
Clients are individuals or businesses seeking services; Professionals are self-employed individuals or businesses offering them. Collectively, Clients and Professionals are “Users.”
These Terms apply to:
The Yardzen website (https://yardzen.com),
The Yardzen mobile app (the “Yardzen App”), and
All related services, content, and functionality (together, the “Yardzen Services”).
Please also review our Privacy Policy, which is incorporated into these Terms.
If you are a Professional participating in the Yardzen Pro Network, you are also bound by the Pro Network Agreement, which governs project referrals, revenue share, reporting, and other responsibilities. If there’s a conflict between these Terms and the Pro Network Agreement, the latter controls for referred projects.
2. Summary of Key Terms
By using the Yardzen Services, you acknowledge and agree:
You meet the minimum age and legal capacity requirements (see Section 11).
Yardzen provides the platform and services “as is,” with no warranties (see Section 24).
Yardzen is not responsible for the conduct of Users or the quality, timing, or outcome of any Professional Services (see Sections 10, 12, and 25).
Professionals are independent contractors. Yardzen does not supervise, control, or guarantee their work (see Sections 10 and 12).
Clients are solely responsible for verifying that Professionals are appropriately licensed, insured, and qualified (see Section 10).
Yardzen is not a party to Professional Service Contracts and has no employment relationship with Professionals (see Section 12).
You agree to indemnify and hold Yardzen harmless from claims related to your use of the Yardzen Services or your content (see Section 26).
Most disputes between you and Yardzen must be resolved through individual arbitration, not in court or as part of a class action (see Section 27).
3. Changes to These Terms
We may revise these Terms and the Pro Network Agreement periodically to reflect changes in our services, legal requirements, or business practices. Updated versions will be posted on the Yardzen Platform with the revised effective date at the top.
Changes are effective prospectively as of the posted date, unless otherwise stated.
Certain updates, such as those required by law or related to new features, may take effect immediately.
By continuing to use the Yardzen Services after any update, you agree to the revised Terms.
If you do not agree to the changes, you must stop using the Yardzen Services.
4. Acceptance
By accessing or using the Yardzen Services—including by clicking “I accept,” installing the Yardzen App, or using our platform—you agree to these Terms and represent that:
You are at least 18 years old (or the legal age of majority in your state),
You are located in the U.S.,
You are entering into this agreement on your own behalf or on behalf of a company with authority to bind that company.
If you do not meet these conditions or do not agree to these Terms, you may not use the Yardzen Services.
Arbitration Notice
By accepting these Terms, you and Yardzen agree to resolve most disputes through individual arbitration rather than court proceedings. This is described in Section 27. You waive the right to a jury trial and to participate in any class or representative action.
5. Additional Terms; Business Days
Some Yardzen Services are subject to Additional Terms, which may include:
Product- or feature-specific terms,
The Privacy Policy, and
The AAA Rules for arbitration (see Section 27, “Dispute Resolution by Arbitration”).
Additional Terms are incorporated into these Terms. If there’s a conflict between these Terms and Additional Terms, the Additional Terms apply to that service.
For purposes of these Terms, Yardzen’s business days are Monday through Friday, excluding U.S. federal holidays.
6. Changes to These Terms; Modifications to the Yardzen Services
We may update these Terms periodically—for example, to reflect changes in our services, technology, or the law. When we do, we’ll post the revised Terms on the Yardzen Platform, with the updated effective date at the top.
Changes take effect when posted unless we state otherwise.
Legal or urgent functionality-driven changes may take effect immediately without prior notice.
If you continue using the Yardzen Services after any update, you accept the revised Terms.
If you don’t agree, you must stop using the Services.
We may also modify, suspend, or discontinue any aspect of the Yardzen Services at any time, with or without notice. We’re not liable to you or others for any such changes.
7. Yardzen Account
Account Creation and Responsibilities
To access the full functionality of the Yardzen Services, you must create a Yardzen account as an individual or on behalf of your business (a “Yardzen Account”). During registration, you may be asked to provide accurate and up-to-date information, including your name, business name, mailing address, email, and phone number.
By registering, you agree that:
All information provided is and will remain accurate and complete;
You are solely responsible for maintaining the confidentiality of your Yardzen Account and login credentials;
You are responsible for all activity that occurs under your Yardzen Account.
You must promptly notify us at hello@yardzen.com of any unauthorized use of your account or other security concerns. Yardzen is not responsible for losses resulting from unauthorized access due to your failure to safeguard login credentials.
Yardzen may suspend or deactivate your Yardzen Account if it finds that the information provided is false or misleading. We reserve the right to deny account registration on the Yardzen Platform at our sole discretion.
Visitor Access
If you visit the Yardzen website without creating a Yardzen Account (“Visitor”), you may access only a limited set of features (“Visitor Features”), including the YardAI Landscape Generator (defined in Section 17). Yardzen may modify or discontinue Visitor Features at any time, at its sole discretion.
8. Yardzen Landscape Design Services
As part of the Yardzen Services, we offer a range of design packages for outdoor and landscape improvements (each, a “Design Package”). More information about package types and pricing is available at https://yardzen.com/packages/.
For Clients
Clients purchasing a Design Package will participate in an in-depth planning and design process. This includes the delivery of photorealistic renderings and CAD (computer-aided design) plans tailored to the client’s budget, priorities, and property characteristics.
For Professionals
Yardzen offers specially priced Professional Design Packages to contractors and other Professionals (“Yardzen Professional Designs”). These packages include 2D and 3D renderings (“Render Types”) and are available at discounted rates.
Yardzen reserves the right to change or discontinue its Professional Designs program, including pricing or eligibility, at any time in its sole discretion.
9. The Yardzen Platform Connects Clients and Professionals
The Yardzen Platform allows Clients to discover, connect with, and hire independent Professionals for a variety of Professional Services. Throughout these Terms, Clients and Professionals are collectively referred to as “Users.”
If a Client and a Professional agree to work together, they enter into a direct agreement—called a Professional Service Contract (defined in Section 12)—between themselves. Yardzen is not a party to that contract.
Disclaimers About Professional Credentials
Any designation shown on the Yardzen Platform (e.g., “licensed,” “vetted,” “elite,” “great value,” “background checked,” “badged,” or similar terms) means only that the Professional has completed certain Yardzen registration steps or met internal criteria. These designations:
Do not mean Yardzen has endorsed, certified, or guaranteed the Professional’s qualifications, licensing, insurance, safety, or suitability;
Are provided solely as informational tools to help Clients make their own decisions;
Should not be interpreted as assurances of a Professional’s reliability, character, or legal compliance.
Yardzen’s Role and Limitations
Yardzen facilitates introductions between Users but does not:
Control or supervise the performance, timing, quality, safety, or legality of Professional Services;
Guarantee or verify any Professional’s rates, licensing, insurance, conduct, or compliance;
Oversee communications between Users, whether through the Yardzen Platform or elsewhere;
Endorse or validate any ratings or reviews submitted by Clients.
Yardzen makes no representations or warranties regarding the accuracy, reliability, suitability, or completeness of any Professional Services or User interactions—whether online or offline, public or private.
10. Professional Background Checks, Vetting, Licensing, and Insurance
Background Checks
Professionals may undergo a background review before and during their use of the Yardzen Platform, which may include identity verification and criminal history checks using third-party providers (“Background Checks”). Background Checks are not a substitute for Clients performing their own due diligence. Yardzen disclaims any warranty or liability regarding the completeness or accuracy of Background Check results.
While Yardzen performs these checks, we do not guarantee their accuracy and cannot confirm that any User is who they claim to be. You should always use common sense and caution when interacting with others through the Platform.
Yardzen is not responsible for false, misleading, or incomplete information provided by any User.
Vetting Criteria
Before being onboarded to the Yardzen Platform, Professionals are evaluated based on several factors, which may include:
Whether they are properly licensed and bonded in the states where they offer services;
Their professionalism, demeanor, and quality of customer service;
Their online reviews, including absence of legal disputes, illegal job site behavior, or client safety concerns;
The quality and completeness of their portfolio, website, or social media presence.
Meeting these criteria does not imply endorsement by Yardzen. Yardzen retains sole discretion over who may join the Pro Network.
Licensing Obligations
Professionals are solely responsible for identifying and complying with all licensing, permitting, and registration requirements applicable to the services they provide. This includes understanding and avoiding services that are prohibited or restricted under national, state, or local law. Professionals agree to provide copies of applicable licenses and permits to Yardzen upon request.
If operating under a license with restrictions, Professionals represent and warrant that they will comply with those restrictions at all times. Professionals are advised to seek legal counsel with questions about compliance.
Insurance Requirements and Waivers
Professionals must maintain insurance and bonding at levels that comply with:
Industry standards;
State and local legal requirements; and
Any Yardzen-specific thresholds disclosed during or after onboarding.
Yardzen may require additional insurance coverage at any time.
To the extent permitted by law and covered by insurance, both the Client and the Professional agree to waive all claims against each other and against their respective officers, employees, affiliates, and subcontractors for disputes relating to services delivered via the Yardzen Platform.
Professionals must ensure their policies include:
Waivers of subrogation in favor of Yardzen and its affiliates (“Indemnitees”); and
Similar waivers from any subcontractors or associates involved in the work.
Client Responsibility for Due Diligence
Yardzen does not scope, supervise, direct, or control the work performed by Professionals. Clients are solely responsible for confirming that a Professional is appropriately skilled, qualified, and licensed for the work required.
Clients should review applicable laws and regulations and are encouraged to disclose any job site conditions (visible or concealed) that may affect performance or safety.
11. Visitor and User Representations and Warranties
By accessing or using the Yardzen Platform, all Visitors and Users represent and warrant that:
You are physically located in the United States at the time of access;
You are at least the age of majority in your jurisdiction and legally capable of entering into binding contracts;
You have the legal authority to agree to these Terms, and will comply with them;
You have read, understood, and agree to be bound by these Terms and the Privacy Policy;
You will comply with all applicable laws, regulations, and industry standards when using the Yardzen Platform;
You will not use the Yardzen Platform to request, offer, or perform any illegal or prohibited services.
Additional Representations by All Users
You further represent and warrant that:
You will respect the privacy, property, and data protection rights of other Users;
You will not record any User or Yardzen-related activity (via video, audio, or otherwise) without prior written consent from the relevant User;
You will fulfill commitments to other Users and maintain timely, respectful communication;
You will be present or available at the agreed-upon time for any scheduled service;
You will use only Yardzen’s designated payment processor to make or receive payments for Professional Services and to pay any applicable fees (see Section 13, “Professional Services Payments”);
You will act professionally and responsibly in all interactions;
You will use your real or registered business name on your profile;
If acting on behalf of an organization, you are authorized to bind that organization to these Terms;
You are not using the Platform for any undisclosed purpose—including journalistic, investigative, or competitive research—without Yardzen’s prior written consent.
Additional Representations by Professionals
If you are a Professional, you additionally represent and warrant that:
You operate as a sole proprietor or legal business entity (e.g., LLC, LLP, corporation);
You maintain an independent business, with your own client base, outside the Yardzen Platform;
You have the legal right to work in the jurisdiction(s) where services are provided;
You possess all required business licenses, tax registrations, permits, and insurance to perform the services you offer;
You will use your real name or business name, and display an up-to-date profile photo;
You will respond to Client invitations promptly and deliver high-quality, timely Professional Services as agreed;
You will only offer services that you are qualified and legally authorized to perform;
You will perform services safely and in full compliance with applicable laws and standards;
You will notify Yardzen in writing of any potentially relevant criminal conviction that arises during your use of the Platform.
Non-Disparagement
During your participation in the Yardzen Platform—and for 12 months after your participation ends—you agree not to intentionally disparage Yardzen, its services, employees, processes, or reputation in any public forum or private communication.
12. Contract Between Clients and Professionals
When a Client and a Professional agree on the terms of a service engagement, a legally binding agreement is formed between them, a Professional Service Contract.
The Professional Service Contract includes:
This Section 12 and applicable provisions of these Terms;
Any engagement terms exchanged and agreed to through the Yardzen Platform; and
Any other written terms mutually agreed upon between the Client and Professional, provided they do not conflict with these Terms or expand Yardzen’s obligations or liability.
Yardzen is not a party to any Professional Service Contract. The formation of a Professional Service Contract does not:
Create an employment or agency relationship between Yardzen and any User;
Create an employment relationship between the Client and Professional; or
Authorize any User to make representations or enter into agreements on Yardzen’s behalf.
Professional Service Reporting Obligations
Upon execution of a Professional Service Contract, the Professional must notify Yardzen within twenty-four (24) hours and provide:
The total contract amount to be received by the Professional;
The anticipated start date of the Professional Services;
A co-signed copy of the fully executed contract.
Upon completion of the work, the Professional must also:
Notify Yardzen of the completion date;
Provide a final invoice and confirmation of any change orders; and
Report the final payment amount received.
Each User agrees to comply with their Professional Service Contract and these Terms during the course of engagement, performance, and completion of services.
Use of Subcontractors and Client Agents
Professional Services Associates
With prior Client approval, a Professional may delegate work to assistants, subcontractors, or other personnel (“Professional Services Associates”). The Professional is:
Responsible for the conduct and work of their Associates;
Solely responsible for compensation, benefits, insurance, and taxes related to such personnel.
Clients are responsible for confirming with the Professional whether any Associates are registered on the Yardzen Platform. Unauthorized delegation without Client consent may result in suspension from the Platform.
Client’s Agent
Clients may choose to be present or absent during a scheduled service. If someone else books the service or is present during performance, that person is considered the Client’s Agent. By allowing a Client’s Agent to interact with the Professional, the Client:
Authorizes the Agent to direct or approve work on their behalf;
Accepts responsibility for all instructions, waivers, or approvals made by the Agent;
Is bound by the Agent’s decisions as though made by the Client personally.
Use of Estimate Data
“Professional Services Estimates” refer to quotes submitted by Professionals to Clients through the Yardzen Platform.
Professionals agree that Yardzen may use data from these estimates (e.g., projected labor, material costs, and total pricing) in de-identified and aggregated form to:
Benchmark trends,
Inform best practices, and
Share summary insights with other Professionals in the Yardzen Network.
This data will never be shared with Clients or used to alter individual pricing.
13. Billing and Payments; ACH Debit & Credit Card Authorization; Taxes and Withholdings
Payment Method
Clients must provide a valid credit card or bank account during onboarding. Professionals must either use Yardzen Payments (Section 10.4.2.1) or provide a valid payment method. Fees
All fees are listed in our Fee Schedule. Fee changes take effect 30 days after notice. Continued use of Yardzen constitutes acceptance.
Design Package Payments
For Clients
Clients must pay in full upon purchase of a Design Package. Payment includes authorization for Yardzen or its processor to charge the provided method. Clients may request a full refund within 7 days if work has not started. Between days eight and 30, a 90% refund is available. No refunds once work has begun.
For Professionals
Professionals pay:
A flat Render Type Fee
A percentage-based Revenue Share based on the project’s budget
Professional Services Payments
Payments by Clients
Clients pay Professionals directly via Yardzen’s Platform. Yardzen is not a party to Professional Service Contracts and is not responsible for payment disputes. Upon selecting a Professional, Clients pay a non-refundable Yardzen Platform Fee and a deposit toward the Project Budget.
Invoices will reflect the agreed pricing, deposit, reimbursable expenses, and any gratuity.
Yardzen may charge credit card processing fees if total expenses exceed $300 within 30 days. Payments are made through Yardzen’s Payment Processor.
Clients authorize Yardzen to process final invoices upon confirmation of project completion. Refunds are the responsibility of the Professional.
Yardzen may place payment holds or issue refunds in cases of fraud, errors, or disputes.
Payments by Professionals
Professionals agree to pay Yardzen:
The Render Type Fee upon purchase of a Design Package
A Revenue Share equal to a percentage of the Project Budget, paid in two installments:
50% upon project commencement
50% upon project completion, and no later than 30 days thereafter
Revenue Share applies to all phases and future work resulting from a Yardzen referral. Yardzen reserves the right to withhold project referrals or suspend platform access if payments are not received when due.
Yardzen Payments
Professionals using Yardzen Payments authorize Yardzen and its Payment Processor to:
Process transactions on their behalf
Access and manage their connected account
Professionals must comply with all Payment Processor terms. Yardzen may exchange account data to detect fraud or comply with law.
ACH Debit and Credit Card Authorization
Professionals who do not use Yardzen Payments authorize Yardzen to charge their linked bank or credit card accounts for all amounts owed. This authorization includes the right to:
Initiate ACH or credit card transactions
Correct errors via additional debits or credits
This authorization remains in effect until revoked with 30 days’ notice. Withdrawal of authorization may result in account suspension.
Taxes and Withholdings
Users are responsible for their own tax reporting and obligations. Yardzen does not withhold employment-related taxes and is not liable for any such obligations. Professionals acknowledge that Yardzen may issue IRS Form 1099s or equivalent tax documents as required under U.S. tax law.
Payment Processor
Yardzen uses Stripe for payment processing. By using Yardzen Services, you agree to the Stripe Services Agreement and authorize Yardzen to share your data with Stripe to facilitate payments.
14. User Areas; Acceptable Use
The Yardzen Platform may contain profiles, email systems, reviews, ratings, professional service postings and/or other message or communication facilities (“User Areas”) that allow Users to communicate with other Users. You may only use such User Areas to send and receive messages and materials that are relevant and proper to the applicable forum.
Without limitation, the Yardzen Platform may not be used by Visitors or Users for any of the following purposes:
To defame, abuse, harass, stalk, threaten, intimidate, misrepresent, mislead or otherwise violate the rights (such as, but not limited to, rights of privacy, confidentiality, reputation, and publicity) of others, including Visitors, Users, and Yardzen staff;
To publish, post, upload, distribute or disseminate any profane, defamatory, infringing, obscene, or unlawful language, material or information;
To upload files that violate intellectual property rights or contain viruses or malware;
To advertise or offer to sell unrelated goods or services;
To impersonate any person or allow another to use your credentials improperly;
To use bots, scripts, or scraping tools to extract data or disrupt the service;
To circumvent payment systems, register fake accounts, or otherwise misuse the Platform.
You understand that all submissions to User Areas will be public and that you will be publicly identified by your name or login when posting. Yardzen is not responsible for how other Users may act upon or use that information.
15. Yardzen App
Yardzen may offer access to certain features through the Yardzen App (“Mobile Services”). Your wireless provider’s standard charges, data rates, and other fees may apply. Use of Mobile Services means you agree to receive communications from Yardzen via SMS, MMS, or push notification. These may contain information about your use of the Yardzen Services. You can opt out through device settings or by contacting Yardzen, though this may limit functionality.
16. Rights and Terms for the Yardzen App
Rights Granted.
Yardzen grants you a limited, non-exclusive, non-transferable license to install and use the App on a personal or business device, subject to these Terms.
App Stores.
If you download the App via Apple or other platforms, their terms may also apply. Apple is not responsible for the App or support. You agree to their rules, and that Apple is a third-party beneficiary of these Terms with the right to enforce them.
17. Yardzen Refer-A-Friend Program
Clients may refer friends using their referral link. A referral becomes valid if:
A new customer uses the link and makes a qualifying purchase (minimum $995).
The referrer and referred individual are not the same person.
Gift cards ($100) may be issued as rewards.
Bulk spam or commercial promotion of links is prohibited. Yardzen may cancel or update the program at any time.
18. Estimate Match Guarantee Program
If you receive three Yardzen-connected estimates and then present a lower qualified estimate from an outside professional:
Submit the estimate within 30 days.
If Yardzen professionals won’t match it, you may be eligible for a $500 payment.
The estimate must match scope, work, and cost of Yardzen's project proposal.
Yardzen has sole discretion to determine eligibility and may update or cancel the program at any time.
19. Design Partner Programs
If Yardzen partners with a merchant to offer a “Unique Design Package”:
Clients must be members of that merchant’s loyalty program to participate.
Product links are for convenience only and do not constitute endorsement.
All purchases are subject to third-party terms and privacy policies.
Yardzen reserves the right to change or cancel the Design Partner Program at its discretion.
20. YardAI Landscape Generator
General
YardAI is Yardzen’s AI-powered tool for generating conceptual landscape images (“YardAI Landscapes”) based on photos submitted by Visitors or Users.
Access
Visitors must provide an email address. Users can access YardAI through their Yardzen Account.
Homeowner Photos
Photos of yards or homes (“Homeowner Photos”) are used to generate YardAI Landscapes.
Visitors
Visitors are solely responsible for the content they upload. By posting photos, you grant Yardzen a perpetual, sublicensable license to use and store that content to support and improve the Yardzen Services.
Users
For Users, Homeowner Photos are considered User Content and are subject to the terms in Section 23.
Limited License to Yardzen
You grant Yardzen a license to use Visitor and User Content for machine learning and YardAI improvements, including generative AI training.
AI Disclaimer
YardAI outputs are for conceptual inspiration only. AI-generated content is for visualization only and may not account for site-specific constraints, property boundaries, or required permits. They may not reflect code-compliant or buildable designs. Always consult a professional before acting on AI-generated outputs.
License to You
You receive a perpetual, sublicensable license to use the YardAI Landscapes generated from your photos. Similar or identical results may be shown to other users.
Yardzen’s Rights
Yardzen may update or discontinue the YardAI Landscape Generator at any time.
21. Account Deactivation and Suspension
Yardzen may suspend, restrict, or terminate your account at its sole discretion, including for:
Violations of these Terms.
Fraudulent, abusive, or illegal activity.
Negative user feedback.
Yardzen may delete content, cancel transactions, or withhold access. Termination may occur without prior notice. You may not register under another identity once deactivated. Upon termination, the following sections will survive: Section 20 (YardAI Landscape Generator), Section 21 (Account Deactivation and Suspension), Section 23 (Intellectual Property Rights), Section 24 (Disclaimer of Warranties), Section 25 (Limitation on Liability), Section 26 (Indemnification; Release), Section 27 (Dispute Resolution by Arbitration; Class Action Waiver), and Section 28 (General Terms).
22. Communications and SMS Consent
You agree that Yardzen and its agents may contact you via:
Phone (including auto-dialed or pre-recorded calls)
Text message (SMS or MMS)
Email or push notifications
Standard message and data rates apply. You must update your contact info if it changes. To opt out of text messages, reply “STOP.” Push notifications can be managed through your device settings.
23. Intellectual Property Rights
Yardzen Services Content
The Yardzen Platform and its content (software, text, images, data, marks) are owned by Yardzen and protected under intellectual property laws. You may not copy, modify, reverse-engineer, or distribute Yardzen’s software or materials.
Trademarks and Confidentiality
Yardzen’s trademarks and confidential business information are protected. You may not use or disclose Yardzen’s confidential information during your time on the Platform or for 10 years afterward.
User Content; Reviews
You are responsible for all content you upload. By uploading content, you grant Yardzen a perpetual, royalty-free license to use it to operate the Services. You agree not to upload infringing or inappropriate material.
User Reviews
Reviews reflect individual Client opinions, not Yardzen’s. Professionals agree not to retaliate against Clients who leave reviews. Reviews may be removed if they violate these Terms. 20.3
Third-Party Links
Yardzen may link to other websites for your convenience. These links are not endorsements, and Yardzen isn’t responsible for their content or privacy practices.
Copyright Complaints
If you believe Yardzen hosts infringing material, send a written notice to Yardzen’s Sausalito address with:
A description of the infringing work and where it appears
Your contact info
A good faith statement and your signature
24. Disclaimer of Warranties
Yardzen Services are provided “AS IS” without warranties of any kind. Yardzen:
Does not guarantee uninterrupted access or error-free services.
Is not responsible for user content or third-party links.
Does not warrant the qualifications of any Professional on the Platform.
Cannot ensure data security or protect against viruses or attacks, though reasonable measures are taken.
25. Limitation on Liability
To the fullest extent permitted by law, Yardzen is not liable for any:
Personal injury, property damage, or financial loss;
Misuse of the Platform by other Users;
Conduct or omissions of Professionals or Clients;
Service interruptions, viruses, or system failures.
Maximum liability
If Yardzen is found liable despite these limits, damages will not exceed:
The amount you (a Client) paid to Yardzen, or
The amount you (a Professional) received via Yardzen –
in the 6 months preceding the claim.
26. Indemnification; Release
You agree to indemnify and hold Yardzen and its affiliates harmless against any losses arising from:
Your use or misuse of the Yardzen Services;
Your violations of these Terms or the law;
Any content you upload;
Claims by a Client’s Agent or arising from your business operations.
If you’re a California resident, you waive Civil Code §1542. Non-California users waive any similar statute or doctrine.
27. Dispute Resolution by Arbitration; Class Action Waiver
Arbitration Agreement
Any disputes between you and Yardzen (except for specific exceptions below) must be resolved via binding individual arbitration. You waive the right to a jury trial.
FAA Applies
The Federal Arbitration Act governs. Arbitrators may award the same damages a court can.
Opt-Out
You may opt out of arbitration within sixty (60) calendar days of accepting these Terms by emailing hello@yardzen.com.
Class Action Waiver
You cannot join class actions or representative suits. Arbitration must be individual. If the class action waiver is found unenforceable, those claims go to court, not arbitration.
PAGA Claims (California)
Claims under the Private Attorneys General Act (PAGA) must be brought individually unless a court says otherwise.
Pre-Arbitration Notice
Before initiating arbitration, you must first provide Yardzen with written notice of the dispute by emailing hello@yardzen.com. Both parties agree to make a good-faith effort to resolve the matter informally. If the dispute is not resolved within sixty (60) calendar days after the notice is received, either party may commence arbitration.
AAA Rules Apply
Arbitration will follow AAA Consumer Rules, with modifications in these Terms. If there's a conflict, these Terms control.
Arbitration Costs
Yardzen pays arbitration fees for claims under $75,000 or when costs would be prohibitive.
Exceptions to Arbitration:
You can go to court (not arbitration) for:
Workers’ comp, unemployment, or disability claims;
Injunctions for IP violations;
PAGA claims not covered by arbitration;
Other claims that cannot legally be arbitrated.
Confidentiality
All arbitration proceedings are confidential.
Severability
If a part of this arbitration provision is invalid, the remainder stands—except the class action waiver. If that’s invalid, this entire arbitration section is void.
Future Changes:
If Yardzen changes this section, you can reject the update within 30 days by emailing hello@yardzen.com.
28. General Terms
Entire Agreement
These Terms (plus any Additional Terms) are the full agreement between you and Yardzen.
Governing Law and Venue
California law governs. For non-arbitrable claims, venue is in San Francisco County or the Northern District of California.
Assignment and Waiver
You may not transfer your rights. Yardzen may assign its rights. Failure to enforce a right is not a waiver.
Headings
Headings are for convenience only and don’t affect interpretation.
Notices
Send notices to hello@yardzen.com. We may send notices via email, mail, or in-platform.
Contact:
Email: hello@yardzen.com
Phone: 888-927-3936